At Entera, we respect our customers’ needs by offering top notch customer service. Not only are our service employees excellent at handling your requests, they’re efficient. We understand that in today’s fast paced world small inconveniences can equal serious setbacks for your company, so we guarantee that your needs will be handled in a timely fashion.

Our Service Departments are Unparalleled.
Entera is a full spectrum branding company, able to provide turnkey services for all your branding needs from monument signs to towering pylons to channel letters and interior graphics. Entera has maintained its competitive edge by employing both the most qualified staff in the industry and the latest technological advances in computerized equipment and machinery.

We are perfectly sized to bring to the table the financial strength, technical expertise and experience to effortlessly walk you through your branding program. We are also price competitive and responsive to unanticipated situations and changes that we can almost guarantee will arise throughout any upcoming program. We look forward to working with you to provide quality signage, competitive prices and on-schedule, professional installations.

Planning

Entera, Inc. is strongly committed to working with you from start to finish in creating a total signage program that best fits your marketing strategies, facility location and budget requirements. An Account Executive will work closely with you throughout the planning stages offering product recommendations, design options and technical information. We value your interests and dedicate our efforts to providing you with quality products and professional services.

Design

Our staff of professional Graphic Designers is prepared to provide you with personal service, detailed drawings and required product specifications. All client signage is designed to attract attention and direct and inform consumers of your offerings. Our presentation is an introduction to our quality signage products.

For your new construction or renovation project, our Graphic Design team will create a total signage package working with you throughout the entire design process.

Permitting

No other manufacturer provides the in-depth, hands-on, no-nonsense approach to working project details through to secure approvals and permits from regulating authorities in a timely manner. We work with the proper agencies to secure the necessary due diligence materials to move your project forward to completion. We have the know-how and expertise to cut through the red tape, hassles and annoyances that are sometimes associated with the permitting process.

Installation

Take it from people who know.
They rely on Entera for dependable, fast and proper sign installation. Our nationwide coverage provides extensive installation capabilities. We offer a full range of installation services to install your signage in a cost-effective manner.

All installations are carefully engineered, monitored and evaluated to achieve optimum signage performance. Every detail is planned from start to finish. Customer satisfaction is our goal. Entera is there for you.

One of the first orders of business in developing a branding program is the design of the product family. We maximize the use of our design programs to provide our customers the highest quality product at the best possible price. Along with our experience and knowledge of materials these programs have helped save our customers millions of dollars. For example, we were able to reduce the costs of an automotive customers program by more than 35%.

Design and Production Software

Our 3D modeling programs such as Solid Works and Enroute allow us to:

1. Design intricate installation drawings for field services.
2. Engineering calculations for wind loads and weight-bearing.
3. Provide animated production assembly methods.

Allows us to do FEA (Finite Element Analysis).

Other software we use for production and presentation purposes are AutoCAD 2015 and Flex Sign Pro.

ENTERA Value Added to New Construction and Remodeling Programs

ENTERA’s personnel has hundreds of years of combined experience with intimate knowledge of both franchisee and corporate communities and their structures. Our expertise in developing, implementing and managing national branding programs, is highlighted by our strategic and pre-qualified national network of contractors from all skill sets.

Entera Branding has strategic partnerships with contractors all over the United States including specialized agreements with electrical contractors, lighting contractors, as well as contractors for masonry, carpentry, sign installation, as well as professional engineering services.

By having these strong vendor alliances, we are able to be more competitive, offer more extensive warranties, and lead the cutting edge regarding new technologies and services.

Entera Branding’s national experience has afforded us a diverse product and process knowledge that we have gained from working in Retail with customers such as Tractor Supply and Books A Million. Our experience in branding the automotive industry is featured by our relationships with leaders such as Land Rover, BMW, Saab, and Mitsubishi. We are proud to have helped some of this country’s largest hotel groups as we worked tightly with the teams from Marriott, Hilton, Best Western and Choice Brands.

When its time to refresh, rebrand or reimage your company, Entera is your total solution partner.

Entera adheres to strict processes ensuring maximum performance.

As Entera Branding enters the construction and fabrication phase of a project, our teams follow rigorous guidelines and processes which result in only the highest quality of performance for each project we undertake.   Consistency is key in any branding campaign and likewise, our processes for implementation should and do follow that time-proven concept.

Maintaining consistent strategies relating to branding and process promotes an efficient process resulting in a higher quality product.  The synergy created by all of our departments working together and communicating with our clients throughout every step of the process matched with the technological tools that we use to empower our customers and communicate more effectively keeps every project moving forward and on time.

Entera Branding is committed to the leveraging of technological solutions for design, project management, and collaboration.  Our goal is simple, communicate and collaborate to keep our customers informed and projects moving through the process in the most efficient manner possible.

Project Management is a vital part of any branding program. With so many different departments involved in a single project, problems may occur. Unlike some other companies, Entera’s team has specified training in project management and customer relations.  Our highly trained professionals understand the fine points of the branding business and they possess the skills to coordinate all of our departments so that your project is completed, not only on time and on budget, but to the utmost standards of the industry.

• Coordination with City Officials

Entera will coordinate with City Officials to confirm that all requested branding items meet city approval prior to manufacturing and installation. This is also done during the proposal stage working with the customer’s architects and site development teams.

• Coordination with Engineers

Site plans are requested directly from the engineer assigned to the project. Our program management team then coordinates the placement of all signs to identify potential conflicts early.

• Coordination with Architects

Elevations and fixture plans are requested directly from the architect. The placement of all signs is coordinated with the architect so that all involved have an accurate vision of the project.

• Coordination with General Contractor

Sign specifications and placement information are provided to general contractors. Site visits for visibilities and potential conflicts are made. Installation schedules are then coordinated with general contractors, in terms of each client’s individual time schedule.

• Coordination with Customer’s Design and Development Team

Entera will work closely with customer’s team to make sure all expectations and aspects of customer’s brand are properly implemented. This process starts from the design phase all the way through the delivery and installation of products in the field.

The Sign Industry has a history of trends that we proactively forecast and plan in accordance with. By actively monitoring these economic and industry trends to forecast sales, we in turn are able to control our labor and inventory costs. These cost control methods translate directly into cost savings for you, our customer.

Entera’s main production facility includes over 100,000 square feet of manufacturing space.

We closely monitor our inventory to accurately track all raw material inventory levels to ensure that we will not reach an “out of stock” scenario for any of your required branding deliverables. Entera’s production schedules are reviewed daily to ensure that your timelines are met. In addition, we conduct weekly meetings between the Production and Program Management teams to ensure that the appropriate information is shared, preventing any problems that may occur with the scheduling of projects.

To ensure the highest quality of our products, we complete inspections regularly during each stage of production, crating and shipping. In addition, as a product exits one phase of production and enters another, it must pass through a sign-off inspection procedure. These methods greatly aid our staff in producing the finest possible branding products.

Entera proactively works toward installation not in terms of store turnover or store opening, but in the context of each individual store’s time schedule.

We utilize in-field coordination along with communication between contractors and customers to provide and finalize deliverables at the earliest beneficial time.

We have established relationships with a network of more than 200 licensed sub-contractors designated to complete quality installations throughout the country. Within this subset, our company has meticulously established a list of preferred sub-contractors. Entera’s relationships with these sub-contractors allows us to offer superior installation services to our client base while focusing on management and personnel attention to our core competency of sign design and manufacturing.

Through the use of our highly skilled network of sub-contractors, Entera is able to complete your project to your specifications, and in your timeframe.

You’ve made an investment in a branding solution.  Maintaining the fresh and clean look is just as important as the initial rollout.  Our Entera network specializes in comprehensive maintenance and support contracts that can keep your look and feel the same for years to come.  We are happy to put together a maintenance and support contract for your review.

If you wish to inquire further about our extensive maintenance programs, our trained National Accounts Representatives are available to assist you. These representatives have been trained in the fields of manufacturing and installation and will be able to address most issues promptly.

• Minimizes accounting work for customer by nearly 50% by billing once a month for all stores for the standard service work
• More fixed costs than variable (better budgeting for customer)
• Minimizes lighting outages by up to 40% by replacing lamps closer to 80% of their use before they burn out
• Reduces safety risks by better scheduling of inspections
• Reduces the number of “emergency” calls
• Better ability to strategically plan annual visits based on geography and time of year
• Allows more leverage with installers by guaranteeing volume of work on a set schedule which improves dependability
• Able to bulk ship materials promising better delivery and can allow us to centralize material distribution

• 24 hour accessible database by all Tractor Supply personnel to report, track and confirm service calls
• Dedicated Project Managers to handle all aspects of the program. Also, maintain database which would include, but not be limited to:
  • Providing all progress notes and dates
  • Completion photos of work performed
  • Scheduling
• Database and Project Managers would manage sign inventory and service history
• Reporting systems customized to meet customer’s requirements
• Provide latest scheduling updates which can be uploaded to the database, or distributed per customer’s request